I purchased a used Jeep from another dealership that had assured me my Jeep was manufacturer certified. 5 month’s later, I had a wiring issue. As the original dealership is at least an hour away, I contacted Classic, scheduled an appointment, and brought my Jeep in. Much to my dismay, the original dealership had mislead me, and I found out that I did NOT have the bumper to bumper warranty I thought I had. I was VERY frustrated. That is when Classic came through.
They covered all of the parts f... More
2018-04-28
Tim Simpson great service manager I have never had such an uneventful experience. I would highly recommend this dealership due to the experience and friendliness of their service department.
2018-04-12
Dealership kept my Jeep Gladiator Rubicon LE for 15 days to complete an oil change, 5-tire rotation and to fix a TPMS issue that has been ongoing since last November. The oil change and tire rotation was taken care of. The TPMS sensor issue was not. When picking up the Gladiator, it was suggested that perhaps the wheel weights could be disrupting the signal from the TOMS sensor to the module and perhaps getting one specific tire/rim could be rebalanced (at NTB or Discount Tire) and maybe that wo... More
2020-11-16
Always get very attentive service from Chris Pierson and he is excellent at following up with vehicle status and completion. I'll be back to see him again.
2020-11-16
I had the smoothest and honest experience with Bill and Joe. They quickly answered and resolved all my questions and even was able to get me the car that I wanted. I will tell you this, this was the quickest purchase and carry that I have ever done. Sometimes it took me weeks. Customer Service is extremely important to me and they have exceeded my expectations. God Bless you guys for assisting me and my family.
2019-10-28
Pat was very knowledgeable in all ways of the vehicle I purchased. Looking forward to using other services. Every thing was done to perfection this is the way all vehicles should be Bought. Thanks
2020-11-16
Bill, did a great job at making sure he listen to me and what I wanted and that made the process go smoothly and quickly.
2020-11-11
Chris is always helpful when I call to schedule an appointment. He is ready when I arrive and handles all of my requests without issue!
2020-12-02
Jessica was very helpful and nice. Your service was fast and I plan to return for further service. Keep up the good work. Thanks much
2020-11-11
Great experience buying a new RAM 1500 at the Arlington dealership. The sales team was friendly and quick to respond to any questions and requests.
2020-11-10