Dodge Ranks First in J.D. Power Initial Quality Study
During this year’s 2020 J.D. Power Initial Quality Study the Dodge brand has made history. Dodge has become the first domestic brand to ever rank number one in the study’s 34-year run. Dodge tied for the number one spot in this year’s study, ranking highest among 31 competitors. Not only did Dodge rank first in the J.D. Power Initial Quality Study, but Ram, another FCA brand, earned top marks as well.
Learn more about FCA and the Dodge brand’s wins below in this guide from Classic CDJRF.
Dodge and Ram Rise Ahead in 2020 J.D. Power IQS
Dodge has ranked in the top spot among this year’s 31 competitors in the 2020 J.D. Power Initial Quality Study. Not only is this ranking monumental for the Dodge brand, but it should also be noted that the brand jumped seven places from its standings in last year’s IQS.
Ram rose to third place in this year’s study, skyrocketing ahead of its 21st position in last year’s rankings. Overall FCA jumped ahead by five spots in the J.D. Power Initial Quality Study, finishing in fourth place among the 15 assessed companies. The 2020 IQS marks the first time that FCA performed ahead of the industry average with its reported problems coming in at 10 less than its nearest competitor and 13 less than J.D. Power’s set industry average.
“These results reflect the relentless, whatever-it-takes attitude of our team,” said Mark Champine, Head of Quality, FCA – North America. “Our complete focus is the customer and these outcomes reinforce that we are on target. The team is going to be inspired and motivated and will continue to push forward.”
Buy or Lease an Award-Winning Dodge in Arlington TX
Dodge soared ahead in this year’s J.D. Power IQS, earning a top spot among 31 competitors. If you’re ready to get behind the wheel of an award-winning Dodge in Arlington, TX, check out the Classic CDJRF inventory to see our lineup of Dodge models available to buy or lease right now. Contact a member of our team with any questions about available models or incentives.